Customer Care

RETURNS & REFUNDS

 

PHIL’S CHICKEN HOUSE takes great pride in selecting the finest products available. If for some reason, you are not satisfied with your non-perishable purchase, you may return it for replacement, credit or refund. Unfortunately, we do not accept returns of perishable items. We will accept non-perishable returns within 30 days of receipt. We cannot send a replacement, credit or refund for the purchase until we have the product back in inventory. If the product does not arrive in good condition to return to stock, then we will not be able to send a replacement, credit or refund for the purchase. Shipping charges are not refundable

Wrap the package well, include the return form found on the back of the packing list/invoice enclosed in your order and ship it to us at the address below. Please be sure to ship your item by an insured, traceable method to the address below. This service is offered by UPS, USPS, FedEx and other carriers.

Phil’s Chicken House

1208 Union Center Maine Hwy,

Endicott, NY 13760

 

 

WEB COOKIES

 

A cookie is a piece of data stored on the user`s hard drive containing information about the user.

 

We use cookies to identify one user from another and to track marketing promotions and apply promotional discounts. The cookies contain no Personally Identifiable Information. As our shopping cart functionality requires the use of cookies to function, you will not be able to make purchases on our site if you have disabled cookies in your browser. Once you close your browser, the cookie expires.

 

 

LINKS

 

This Web site contains links to other sites. Please be aware that PHIL’S CHICKEN HOUSE is not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave our site and to read the privacy statements of each and every Web site that collects Personally Identifiable Information. This privacy statement applies solely to information collected by this Web site.

 

MEMBER SERVICES

 

In order to set up an account with PHIL’S CHICKEN HOUSE, you must first complete the registration form. During registration, you are required to give your contact information (such as name and e-mail address). This information may be used to contact you about the services on our site for which you have expressed interest, such as Web page personalization, order history and status.

 

EMAIL LIST

 

If you wish to receive e-mail notifications from us about products, services and promotions, we ask for contact information such as name and e-mail address. To be removed from our e-mail list, please click opt-outor send an e-mail to INFO@PHILSCHICKENHOUSE.COM or call 607-748-6855. You may also write to:

Phil’s Chicken House

1208 Union Center Maine Hwy,

Endicott, NY 13760

 

 

SURVEYS & CONTESTS

 

From time-to-time our site requests information from you via surveys. Participation in these surveys is completely voluntary and you therefore have a choice whether or not to disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

We will share aggregated demographic information with our partners and advertisers. This is not linked to any personal information that can identify any individual person.

We occasionally make our list of customer names and street addresses available to carefully screened companies and organizations whose product and activities might be of interest to you.To be removed from the list of persons whose information is shared with third parties, please send an e-mail to INFO@PHILSCHICKENHOUSE.COM or call 607-748-6855. You may also write to:

Phil’s Chicken House

1208 Union Center Maine Hwy,

Endicott, NY 13760

 

 

SPECIAL OFFERS

 

We send all new members a welcoming e-mail to verify password and username. Established members will occasionally receive information on products, services, special offers, and a newsletter. Out of respect for your privacy, we present the option to not receive these types of communications in every e-mail. You may also email INFO@PHILSCHICKENHOUSE.COM or call 607-748-6855at any time.

 

SECURITY

 

This Web site takes precautions to protect your information.

 

When our registration/order form asks you to enter sensitive information (such as credit card number), that information is encrypted and is protected with the customary encryption software used in the ecommerce industry - SSL.

 

QUESTIONS/FEEDBACK

 

If you have any questions about the privacy or security at our Web site, you can send an e-mail to INFO@PHILSCHICKENHOUSE.COM or call 607-748-6855.

 

 

 

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Privacy Policy Customer Care
Phil's Chicken House 
1208 Union Center Main Highway Endicott, NY 13760 
607-748-6855
Catering Careers
Hours: Mon thru Wed: 10am to 9pm Thurs thru Sat: 10am to 10pm Sun: 10am to 8pm
Careers
Phil's Chicken House 
1208 Union Center Main Highway Endicott, NY 13760 
607-748-6855
Hours: Mon thru Wed: 10am to 9pm Thurs thru Sat: 10am to 10pm Sun: 10am to 8pm
Phil's Chicken House 
1208 Union Center Main Highway Endicott, NY 13760 
607-748-6855
Catering Careers
Phil's Chicken House 
1208 Union Center Main Highway Endicott, NY 13760 
607-748-6855
Want More Phil's Chicken? Subscribe to our mailing list to learn more about our events, weekly specials and more!
Phil's Chicken House 
1208 Union Center Main Highway Endicott, NY 13760 
607-748-6855
Phil's Chicken House 
1208 Union Center Main Highway Endicott, NY 13760 
607-748-6855